Necessary actions rushed, complacency and in-attention — these are just a few of the human factor errors that go beyond one’s technical competencies for the task or job. In this two-hour session on human performance strategies, Parrish Owen Taylor takes you to the front line with actual case studies and how to proactively reduce human errors by developing emotionally intelligent crews.

This program covers higher risk hazards and electrical safe work practices for meter personnel including installing single and three-phase meters along with working on CT-rated meters, and using test equipment. Other types of hazardous conditions encountered will include bird-dogging during storm emergencies and interaction with aggressive animals, insects or people.