Workplace Violence, De-Escalation & Active Shooter Training for Utility Workers
This course is for utility workers on how to de-escalate interactions with aggressive people and protect yourself from violent acts.
How to De-escalate Conflicts in the Field
This training session introduces the skills and approaches needed for effective conflict de-escalation. For utility workers, de-escalating volatile situations in the field takes unique skills and approaches that typical de-escalation training just doesn’t address. They need proactive skills which help them understand - when to engage, how to engage, and when to escape the situation.