Each of the ten computer based courses in the package contains video lessons, knowledge checks, and a quiz that must be passed to obtain a certificate of completion for your training records. These courses align with regulatory knowledge requirements and are perfect for orientation and refresher training.
Safety is an art and a science. How and why to understand, lead, develop, and protect people is the art of safety and the purpose of this course. It contains video lessons, exercises, scenarios, and a workbook. In it you will learn how to generate solutions that optimize culture, people, and systems that will energize and sustain exceptional safety. After completing the course, you will be a C5 Safety Leader that focuses on leading and protecting people rather than managing robots and pleasing systems.
Much of your work occurs outdoors exposing you to hazards associated with heat. This course explains how to protect yourself from common heat illnesses along with identifying their symptoms and treatments. It covers how heat affects your normal body function and why heat illnesses happen. This is a must attend course for anyone with heat exposure, especially those working in hot and humid climates.
Risk tolerance tends to have a compounding and exponential effect over time through a phenomenon known as normalization of deviation (NOD). This course starts by exploring factors that contribute to NOD and explains how you can identify when it is occurring. It then details principles and strategies you can use to overcome NOD and accurately identify hazards and risks with full situational awareness, ultimately unnormalizing deviation.
This training session introduces the skills and approaches needed for effective conflict de-escalation. For utility workers, de-escalating volatile situations in the field takes unique skills and approaches that typical de-escalation training just doesn’t address. They need proactive skills which help them understand - when to engage, how to engage, and when to escape the situation.