This training session introduces the skills and approaches needed for effective conflict de-escalation. For utility workers, de-escalating volatile situations in the field takes unique skills and approaches that typical de-escalation training just doesn’t address. They need proactive skills which help them understand - when to engage, how to engage, and when to escape the situation.
This course led by Danny Raines, CUSP, will cover what you need to know about contractor management to ensure that safety and work processes are agreed upon and appropriately established.
In this presentation you will learn why Stop Work Authority programs don’t work and how to better understand human nature’s response to uncertainty so that a proper “STOP Work” can be used effectively.
Train the Virtual Trainer is a learning series centered around how to design and lead effective meetings and training with an intense focus on the virtual trainer. The program covers proven practices and principles of effective training and then takes a deep dive into the roles of a trainer along with strategies and tips specific to the virtual environment.
The iPi Forum is a monthly virtual platform that allows real time interaction with your peers and experienced subject matter experts. Forums will include industry specific topics, challenges, trends, and solutions along with best practices in leadership, operations, and safety. By participating, you will be able to submit questions, polls, and topics ahead of each session and see real time responses during the sessions.
This webinar introduces basic situational awareness concepts and emphasizes the importance of real-time awareness and assessment for field crews and solo workers. .
This series will identify the importance of a strong incident investigation process. Learning what went wrong, why it happened and what can be done to prevent the incident in the future is an important part of an effective safety management system. Students will learn investigation techniques including how to perform a Root Cause Analysis (RCA).